This video explains how you can create, save and share wallboard and dashboard views for cisco uccx, ucce and pcce contact centers. Microsoft windows 7810, windows server 2008r2 or greater. Cisco ipcc uccx full screen wallboard for windows tenox7wallboard. Hi not sure if anyone is activly using uccx 8 yet but i have a question. Ivt as such you can be confident of its performance and applicability with your cisco cucm software. Cisco uccx wallboard uccx dashboard download free trial. Wallboardfx a certified cisco uccx compatible cisco wallboard. We are using uccx 8,i would like to more details about the wallboard software. Enable data writing at 5 second interval and tick in both csqs summary and ccx. Cisco unified contact center express uccx environment. How to build your contact center wallboard youtube.
Innovative solutions for unified communications and contact center systems. W allboard reporting unified ccx supports wallboard reporting. I have downloaded the informix odbc driver and have installed it on windows 2003 machine being used as the web server. The best cisco uccx wallboard is about to get even better unifiedfx, the leader in cisco voip end point and uccx agent management will shortly be announcing wallboardfx 4. From the list of available data sources, select ibm informix odbc driver. Shows how to create your own customized dashboard for cuic. However whenever we run the following query, we get 0 results back. Wallboardfx is a easy to use cisco contact center wallboard for uccx. I am installing an asp script on a windows 2003 server to act as a wallboard for uccx v8. In view as a real time reporting software for contact center for last 45 years.
Wallboardfx is a certified cisco compatible product that has completed full interoperability verification testing ivt. Display real time queue statistics, agent state and grade of service info. Cisco unified contact center express uccx, enterprise ucce or pcce. Out of the box, prebuilt wallboard gadgets, enabling administrators to design their own. As you can see from the code below the asp page is just a simple page to display agent statistics, nothing special with.
We have managed to connect to the database to get reporting statsistics. Check our top choice below or see all classes for more options. Build your call center wallboard dashboard with prebuilt gadgets. Getting started with open broadcaster software obs duration. Expertflow dashboardwallboard for cisco contact centers uccx.
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